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Consumer Resources

The Federal Reserve Bank of Philadelphia offers a wealth of information for consumers. Use the links below to find publications on consumer-related topics and links to information on preventing foreclosure. On these pages you will also find links to the Federal Reserve's national Consumer Help website as well as consumer information from other Reserve Banks and the Board of Governors.

Resource: Understanding the Financial Crisis

image of moneyVisit the Federal Reserve Bank of Philadelphia’s Financial Crisis Resources section, a record of how the Fed, the U.S. Treasury, and others responded to the financial crisis.

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Publications for Consumers

The Federal Reserve Bank of Philadelphia publishes several booklets to inform consumers about identify theft, fraud, credit rights, and other topics.

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Consumer Reporting Agencies

Request a copy of your credit report, contact the agency by mail or phone, or order your report online.


Foreclosure Resource Center

Here consumers will find links to events, information, publications, and other resources that may help them to avoid foreclosure on their homes.

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Obtain Free Credit Reports

Equifax, Experian, and TransUnion have established a single website and toll-free telephone number for requesting a free credit report once every 12 months from each agency:

AnnualCreditReport.com External Link
1-877-322-8228 (toll-free)

Help for Consumers

Visit the Federal Reserve Consumer Help website to file a complaint about a bank, find an answer to a banking question, or speak with a representative.

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Federal Reserve Consumer Help

Video and DVDs

The Philadelphia Fed produces and distributes videos and DVDs to educate consumers and individuals about topics in personal financial education, including: