The report notes that the number of credit offers to new customers began to shrink rapidly in mid-March, coinciding with two national emergency declarations. At the same time, lenders have not taken extraordinary measures against credit losses from current customers. Lenders are granting fee and interest waivers and other forms of assistance to distressed customers, although many have paused credit-limit increase programs.
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Report
How Has the COVID-19 Pandemic Affected the Supply of Consumer Credit?
August 2020
This special report from our Consumer Finance Institute finds that lenders have responded to the COVID-19 crisis in the U.S. so far with a mix of caution and consolation, reducing the availability of credit to new customers while offering protections to existing ones.
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