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Mary Ann Hood oversees the bank's human resources function and is a member of the Bank’s Management and Policy Committee. In 2011, she was named director of the Office of Diversity and Inclusion for the Philadelphia Reserve Bank. This office has primary responsibility for workforce and supplier diversity for the Bank. She has been with the Federal Reserve System since 1982 when she started working in bank operations for the New Orleans Branch of the Federal Reserve Bank of Atlanta. She has also worked for the Federal Reserve Bank of St. Louis, Memphis Branch. She joined the Philadelphia Fed in Retail Payments in 1990 and assumed responsibility for Human Resources and EEO in 2004.
Hood is a graduate of Hood College, Frederick, Maryland, and holds a master's degree in human resource development from Villanova University. She is certified as a senior professional in human resources.
She is a member of the Federal Reserve System's Subcommittee on Human Resources. She co-chairs the Philadelphia Fed’s volunteerism initiative, PhillyFedCARES, and was appointed to the Commonwealth’s Early Learning Investment Commission in 2010.